Frequently Asked Questions
Everything you need to know about your MYA Hookah experience.
How long does shipping take for my order?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-7 business days depending on your location.
What is your return policy for hookahs and accessories?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, used hoses or bowls cannot be returned.
Are MYA Hookahs made of genuine materials?
Yes, all MYA Hookahs are crafted using high-quality materials including solid brass, stainless steel, and hand-blown bohemian crystal to ensure durability and a premium smoking experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know if I am purchasing an authentic MYA product?
Authentic MYA Hookahs feature our trademarked logo and come in specialized packaging. We recommend purchasing directly from our website or authorized retailers to ensure authenticity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and secure digital wallets.